The Importance of Testimonials
Selecting your Off-Grid Solar Provider can be slightly daunting. Testimonials are an extremely important part of the success of our business. We are focused on not a sale, but razor focused on our customers being part of a long term relationship and journey. Every Energy Stuff customer is sent an anonymous survey after each install. We are serious about gathering the true picture of how our customer service team, design team and installation team went during our customers journey to lower energy bills or true energy independence. Living off-the-grid and being in remote locations, provides additional challenges for the Off Grid Energy Australia team. Items such as transport, install team availability and schedules, not even mentioning the weather and home builders temperaments, all throw potentially project delaying elements into even the best of project plans. Having an all in “team approach” and the passion for exceptional customer service, help us grow our business by way of solid word of mouth referrals.
Here is what Peter noted in his feedback form;
The whole process from start to finish has been painless. Goran did an excellent job designing the system and walking me through what would be the need and any pitfalls. Richard who managed the project did an excellent job of sorting out the minor hiccup on the delivery of the first set of solar panels that went astray, I enjoyed dealing with him. He “always answered his mobile” and was ready to sort any problems, he was also very patient when things didn’t go, according to plan, I was very impressed.
The installer was professional and did an excellent job on the installation, including walking me through all the bits and pieces.
Overall, I feel I made a great choice in choosing Energy Stuff as my Off-Grid Solar Provider, and would not hesitate in recommending them to other people who are looking at going down this path.
Great job guys, many thanks, a truly Professional Company.
Peter – Victoria
Complete Off-Grid system with the latest proven lithium battery technology from BYD and German SMA inverters.
These AC coupled systems are very efficient for powering higher loads during the day such as air-conditioning, pool pumps, washing machine, dryer, heat pumps etc.
When correct sized you can during daytime live a normal life like you are connected to the grid and the large capacity from the two inverters allows more simultaneously use of appliances.
Upgradable in the future if required.
Peter’s Off-Grid system:
3.3kW Tier 1 solar panels from Jinko
SMA Sunny Boy 5kW panel inverter/solar regulator
SMA Sunny Boy 4.4kW Off-Grid/Battery inverter
7.5kWh BYD B-Box LV modules
Back-up generator connected to the system
If your considering going off the grid, or planning to build in a remote location, please down load our free “Guide to Off grid Living ” now.
Our Head Office & Warehouse is located at 25A Lobelia Drive, Altona North VIC 3025 and our Off-Grid team are located at 14-20 Aerodrome Rd, Maroochydore QLD 4558. All our installation crews across Australia are ready to check your warranty, support, inspect, check and upgrade your existing or faulty equipment.
Call 1300 656 205.